Linking Products to External Product Pages

Modified on Wed, 5 Jun at 11:48 AM


With our recent update, you can now link products directly to the product page on your website using the new dropdown in the e-commerce section. Here’s how you can make the most out of this feature:


How It Works.


1.    Access the E-commerce Section: Navigate to the E-commerce section in your Chatbot Builder AI dashboard.




2.    Select the Checkout Option: In the Checkout tab, choose the “Visit the external product page” option from the dropdown menu.



3.    Set Minimum Order Value: Optionally, you can set the minimum order value that a customer can place.


Displaying Products


        Product Listing: You can display your products within the chatbot interface.

        External Checkout: When users decide to purchase, they will be redirected to the external product page on your website where the transaction will be completed.


Benefits


        Seamless Integration: The bot makes it super easy to show products and let people buy them directly from the chat interface.

        Third-Party Handling: This setup works great for businesses that utilize third-party services for printing and shipping, as the chatbot handles the product display while the actual purchase and fulfillment are managed externally.


Example


Imagine you are selling a “Prompt Engineer Cap.” You set up the product in the dashboard, and users can view it in the chat. When they click to purchase, they are taken to your website’s product page to complete the transaction.


This new feature enhances the user experience by providing a smooth transition from browsing to buying, leveraging the capabilities of both the chatbot and your website.



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