SMS channels allow your business to communicate with your clients over SMS. SMS channel is available worldwide. No matter where your business is located or where your customers are, you can use the SMS channel to generate more results for your business.
We integrated with Twilio to let you send and receive SMS. Twilio doesn’t provide phone numbers for all countries, but if there is no phone number available for your country, you can buy a phone number from a supported country and communicate with customers worldwide.
We handle all the complexity for you. Your customers can easily opt out of SMS with the “STOP” keyword.
1 – Connect your Twilio account to ChatBot Builder
If you don’t have a Twilio account, you can create a new account here for free.
This video shows how to connect your Twilio account to ChatBot Builder . If you didn’t have an account on Twilio before, the video shows where you can buy the phone number in Twilio to send SMS to your customers. You will need to enable send SMS to the countries you want to send SMS to here.
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