Welcome Message

Modified on Thu, 16 Nov, 2023 at 8:44 PM

The Welcome Message is the initial message your user receives from your Messenger bot. It is triggered when the user first interacts with the bot by clicking the 'Get Started' button. The Welcome Message is supported only on the Messenger Channel.


The image below serves as a perfect example of how a welcome message appears:


 

The first message (grey color) on the right side image, is the welcome message.
Follow the below steps to set the Welcome Message for your Messenger bot

1 – Create your welcome flow

 

2 – Navigate to Menu > Settings > Channels > Messenger > Welcome Message.
Select the flow that you created in 1.

  


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