Getting Started with Telegram Automation

Modified on Thu, 14 Mar at 4:34 AM

Chatbot Builder allows your business to automate conversations on Telegram by creating a Telegram bot.

Follow the below steps by step to create and connect your bot to Chatbot Builder.

1 – You will need to chat with the official Telegram BotFather (https://t.me/botfather) to create your bot. Use the /newbot command to create your bot. You can learn more here. After you created your bot, you will receive your bot API token.


2 – Setup Telegram on Chatbot Builder.
Navigate to Settings > Channels > Telegram. You only need to specify your Telegram bot token and Chatbot Builder will automatically integrate with Telegram and your bot is ready to respond to users.


3 – On the flow builder, you will use Telegram or Omnichannel as a message type. We recommend that you use Omnichannel whenever possible.


To test your flow, create a training phrase like “test” on Keywords that triggers your Telegram flow.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article